AO5 Effective use of email in a business context

Task 1

Send an email to tnunn@ems.hartlepool.sch.uk include your name in the subject. These will be put in the shared area for use in the lesson.

Task 2

Add all of the email addresses into your contacts.
Use the following standard features of email software to send 'business like' emails. Take screenshots as evidence. Always include a subject and a sensible message:

  • Use of cc and bcc
  • High and low importance
  • Levels of confidentiality
  • Adding contacts
  • Create a professional signature

Task 3

Use the following advanced features of email software and take screenshots as evidence:
  • Multiple attachments/zipped files
  • Folders to organise emails
  • Group distribution list
  • Spam
  • Auto reply

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